Privacy Notice


OTC Biotechnologies, L.L.C., a Texas limited liability company ("OTC Biotechnologies"), is committed to providing customers with top quality products and services. We recognize and respect your online privacy and are committed to providing adequate data protection and compliance with applicable data privacy laws. This Privacy Policy (the "Policy") identifies the types of information OTC Biotechnologies may collect from you through the use of this website (the "Site") and how OTC Biotechnologies uses this information. By using this Site and providing your identity information, you consent to the use of personal information as provided herein. Your use of this website may also be governed by other terms and conditions contained on separate user agreements.

OTC Biotechnologies may collect information from you when you contact us, sign-up or sign-in to access certain sections of the Site, when you send email correspondence to us, or when you visit certain sections of this Site. OTC Biotechnologies may collect personally identifiable information, including names, postal addresses, email addresses, domain names, MAC addresses, login and password information and financial information (such as credit card number, expiration date and verification code). We use certain non-personally-identifiable information (such as aggregate information regarding what pages on the Site users access or visit, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Site and to create new features, functionality, and services by storing, tracking, and analyzing user preferences and trends. You may request that OTC Biotechnologies delete any personal information from our client database at any time by contacting OTC Biotechnologies. Providing the voluntary data described above is at your sole discretion. OTC Biotechnologies is the owner of the information collected on this Site.

Information includes any and all information received by OTC Biotechnologies from you, whether such information is received by accessing the Site, email, online forms, telephone, facsimile, mail or otherwise. OTC Biotechnologies may store this information to enable OTC Biotechnologies to better service you. Except as provided in this Policy, we do not disclose any nonpublic personal information about you to anyone except as permitted by law or required by court order. OTC Biotechnologies may choose to disclose all of the information we collect, as described above, to our affiliates and to companies that perform marketing services on our behalf or to other similar companies with whom we have joint marketing agreements. Your information may be disclosed to companies that provide support services to us, such as data processors, technical systems consultants and programmers. We may also provide analysis based on the information we collect to our strategic alliance partners and other risk sharing partners. OTC Biotechnologies also shares certain personal and/or financial information with its merchant account and banking vendors to process payment and with any common carriers to ship products to you. We also may use IP addresses to analyze trends, administer the Site, track user movement, and gather broad demographic information for aggregate use. As we develop our business, we may buy or sell assets and, depending on the transaction, your personally identifiable information may be one of the transferred assets. In the event that we are acquired by another company, your personal information may be part of the assets transferred to the acquiring party. If OTC Biotechnologies should ever file for bankruptcy or merge with or be acquired by another company, we may sell the information you provide to us to a third party or share your personal information with any entity resulting from such transaction.

You authorize us to disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringement, or other illegal activity. We have the right to share your name and contact information with our attorneys and law enforcement officials, if needed, in the event we believe you have breached our Terms of Use Agreement.

We may use your contact information to contact you directly regarding services, products or information that we believe might interest you. If you do not want to receive such mailings, or if you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties, you may direct us not to make those disclosures (other than disclosures permitted by law) simply tell us when you give us your personal information. Or, at any time, you can opt-out of receiving further marketing from OTC Biotechnologies by contacting us and requesting to have your name removed from our lists. We will generally be able to give effect to your withdrawal on 30 days' notice. Unless otherwise stated, this privacy policy does not apply to information posted by users to publicly accessible portions or our websites, including but not limited to, online forums and bulletin boards.

OTC Biotechnologies webservers collect domain names and/or IP addresses of users to measure what pages and features are accessed by our visitors. This information helps us administer the site, improve content and gather broad tracking information for aggregate use.

OTC Biotechnologies may use cookies or similar files or scripts throughout our website to enhance your convenience in using our website, to improve search functionality or to hold information that you would otherwise need to re-key. Cookies are text files collected by a user's web browser. If you do not wish to accept cookies from our website, you may configure your web browser so that it does not accept cookies; however, you may lose certain functions available on our website.

We will strive to ensure that your personal information is adequately protected wherever it may be processed. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as financial information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

It should be noted that emails and other information you send to us is not encrypted and such transmissions cannot be considered a secure means of transmitting sensitive information. OTC Biotechnologies will never ask you to submit your financial data, such as your credit card account numbers, via e-mail. IF YOU RECEIVE AN EMAIL REQUESTING THAT YOU FORWARD INFORMATION OF THIS NATURE BY EMAIL, PLEASE CONTACT US DIRECTLY AT 1-800-677-8072. DO NOT REPLY DIRECTLY TO THE EMAIL. You should be aware of the limitations of security, authentication, encryption, and privacy measures used in connection with the Internet and that any information you transmit through the Site may be damaged, corrupted, and/or accessed by another person without your permission.

Regardless of the precautions taken by you or by us, "perfect security" does not exist on the Internet. We cannot ensure or warrant the ultimate security of any information you transmit.

OTC Biotechnologies does not knowingly collect personal information from children under the age of 18. And, the Site is not directed at children under the age of 18. If OTC Biotechnologies obtains actual knowledge that it has obtained personal information about a child under the age of 18, that information is deleted from our records.

Changes to Privacy Policy
In the future, OTC Biotechnologies may offer new and different programs that require a change in this Policy. OTC Biotechnologies reserves the right to change the Policy at any time without prior notice. Any changes to the Policy will be posted on this page and will be effective immediately upon posting. Your continued use of this Site following the posting of changes to this Policy will mean you accept those changes and terms of this Policy.

This Policy, and OTC Biotechnologies's collection and use of client information, shall be governed and interpreted in accordance with the laws of the United States and the state of Texas. Any disputes arising out of this Policy shall be adjudicated only in a court of competent jurisdiction in Bexar County, Texas. By accepting this Policy, you are also agreeing to submit to jurisdiction and venue in Bexar County, Texas.

If you have a comment, question or request, or if you need to contact OTC Biotechnologies for any other reason, there are three easy ways to do so.

E-mail: You can e-mail OTC Biotechnologies at

Toll-Free Telephone Number: You may call OTC Biotechnologies at 1-800-677-8072. If you call after normal business hours, please leave a message and your telephone number. A Customer Service Specialist will get back to you as quickly as possible. Normal business hours are Monday through Friday, 9 a.m. to 5 p.m. Central Time.

U.S. Mail: Send postal mail to OTC Biotechnologies at:

OTC Biotechnologies, L.L.C.
4100 NW Loop 410, Suite 230
San Antonio, TX 78229
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